A Charities View on Zuma Giving Back

The Salvation Army’s John Welton Discusses How Office Supplies Can Make a Difference.

Earlier this year, Zuma Office Supply was recognized by Austin Gives as one of the top philanthropic businesses in Austin along with eBay and the Coffee Bean and Tea Company. The award was given to those companies that gave back significantly to the community not only through their charitable giving, but also by their volunteer work and corporate culture.

The award ceremony included entrepreneur extraordinaire John Paul DeJoria of John Paul Mitchell Systems and Patron Tequilla fame as the featured speaker. The Mayor of Austin, Lee Leffingwell, also delivered a stirring speech on the importance of altruism in business, and how responsible corporate citizens are vital for any community to flourish.

John Welton, Director of Development at The Salvation Army gave a video statement of how Zuma introduced themselves to the Army, and what they have done to give back to aid the efforts of this life-changing organization. “Zuma has been a strong supporter of our work and the work of the Austin Shelter for Women and Children for many years,” said John. “It’s a pleasure to get to know a business that is truly in business to give back”.

As part of the award, Austin Gives donated $1,000 on behalf of Zuma to the Austin Shelter for Women and Children, a shelter facility run by The Salvation Army on the east side of Austin. Zuma has been particularly interested in supporting the shelter since the business started, and through both donations and volunteer work has worked to make a difference for homeless and disadvantage women and children in Austin.

About Austin Give Generocity Awards

Austin Gives GeneroCityThe Austin Gives GeneroCity Award Program was created to recognize Austin businesses that are leaders in giving back to community-based, non-profit organizations. Each year three businesses are recognized at the annual GeneroCity Awards celebration. Award recipients are selected by a panel comprised of local community leaders, including Nikelle Meade of Husch Blackwell; John-Michael Cortez of Capital Metro; Olga Campos of U.S. Money Reserve; Denise Bradley of St. David’s Healthcare; and Bobby Jenkins of ABC Home & Commercial Services.
To learn more information about Austin Gives or to join the organization at no charge, visit austingives.net.

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Zuma Annual Donation Update – Giving Back Results!

Zuma’s primary purpose and “reason for being” is to give back as much of our profits as possible to help great charities do good work and make a difference.  Our mission is to give back over half our annual profits to a select group of outstanding charities, and we are excited to say Zuma has donated over 100% of our profits since starting our business in January 2010.

Big Brothers Big Sisters

Zuma customers love Big Brothers Big Sisters

We are committed to transparency regarding our charitable contributions, and provide this annual update to keep anyone who is interested informed of our progress.  Our only regret is that we are not giving back more.  The tough economy and a very competitive office supplies market makes it very difficult for any company in this industry to make a profit as illustrated by the latest Office Depot / OfficeMax merger.

We are making progress thanks to loyal customers, our fans who help spread the word to their friends and family, and great employees who provide unmatched customer service to create satisfied customers.  It’s because of you, our loyal customers, that Zuma is able to do our small part to make the world a better place, so please view our results as your success!

In the words of the writer Elizabeth Bibesco:

“Blessed are those who can give without remembering, and take without forgetting.”

Our Customer Votes

Zuma’s Top Charities as Selected by Our Customers – Fiscal year ending 6/30/14:

  1. The V Foundation for Cancer Research – Cancer Research
  2. Best Friends Animal Society – Pets & Animals
  3. Fisher House Foundation – Military Families
  4. Big Brothers / Big Sisters – Children
  5. Save the Children – Children
  6. Salvation Army – Humanitarian Aid
  7. SafePlace – Domestic Violence Support
  8. Year Up – Education For Disadvantaged Youth
  9. Capital Area Food Bank – Hunger
  10. Prison Entrepreneurship Program – Prison Mentorship

Donation Update

The V Foundation for Cancer Research

The V Foundation was our #1 most voted for charity.

Zuma has donated $33,396.98 to the 10 charities we support in our first four full years in business. Most new companies take 3-5 years before they reach profitability due to upfront investment, and Zuma is no exception.  However, we made the decision to stay true to our mission and donate a minimum of $5000 per year, ($500 per charity) even before we were profitable.  This in part explains why we have donated over 100% of our total corporate profits thus far.

While modest, Zuma did begin making a profit in late 2012, and we work hard each day to drive growth and profitability because the fact is if we do not grow, we do not give back.  We appreciate the loyalty of our great customers, the relationships we’ve developed with the charities we support, and look forward to doing good work together for many years to come.  Please tell a friend and other businesses about Zuma – you have no idea how much that helps our progress!

Why Does Zuma Give Back?

We have five primary reasons/goals for giving back:

  1. Help others who are less fortunate than ourselves.
  2. Add meaning to the work life of all Zuma employees.
  3. Educate shoppers about highly rated, quality charities who are truly making a difference.
  4. Be an example to other businesses who are considering giving back.
  5. Encourage our customers to consider donating to these great charities.

Should you have any questions regarding our charitable giving, the voting preferences of our customers, or just want to talk about giving back, feel free to email me at gpierce@zumaoffice.com or call 877-473-4097. Thank you for helping Zuma DO GOOD WORK!

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Zuma’s Top 10 Gift Ideas for Father’s Day and Graduates — Unique Gift Ideas for Dads & Grads at Great Prices!

June is a unique month when we honor Dad’s for all they do for our family, and recognize graduates for making it through the travails of school.  It can be tough to find the right gift for your Dad or Grad, so Zuma offers this quick list to help make your gift one to remember.

Here’s our Top 10 List of cool and unique items Dad’s & Grads will love, starting at #10…

#10.  DAX Diploma/Certificate Frame

DAX Diploma/Certificate FrameHelp your graduate show off that paper in style with a quality wood frame from DAX – perfect for diplomas.  This model holds letter or legal size certificates, and is a classic rosewood/black wood frame.

Item:  DAXN15786ST
Price:  $13.86
List:  $19.99

#9.  Ledu Traditional Banker’s Lamp

Ledu Traditional Banker’s LampPerfect for Dad’s study, or ideal for the student needing extra lighting on his desk, check out this classic styled Banker’s Lamp from Ledu.  It features a retro styled glass shade and brass base, and is now on sale for almost 60% off.  Classic!

Item:  LEDL557BR
Price:  $44.58
List:  $106.07

#8.  Imation Cool 16GB USB Flash Drive

Imation Cool 16GB USB Flash DriveOk, so this one isn’t so unique, but it will probably be used more than any gift on the list.  Any Dad or Grad needs a flash drive to save important documents, pictures, homework and projects.  This thumb drive is priced right and has a significant 16GB storage capacity.  Plug-n-play.

Item:  IMN30457
Price:  $13.97
List:  $19.99

#7.  Targus Legends IQ Back Pack

Targus Legends IQ Back PackSend that grad off to school with this awesome back pack from Targus.  This do-it-all pack has both a padded area for your laptop, as well as a separate compartment for your tablet.  Awesome headphone cord pass-through included so you can jam all the way to class!

Item:  TRGTSB705US
Price: $39.99
List:  $59.99

#6.  Kantek Premium Footrest with Rollers

Kantek Premium Footrest with RollersHelp Dad relax those tired dogs with this premium footrest from Kantek.  It features unique rollers to massage tired feet, and is ergonomically designed for maximum comfort.

Item:  KTKFR750
Price:  $39.95
List:  $49.99

#5.  Logitech Compact Laptop Speakers

Logitech Compact Laptop SpeakersWhat everybody needs…get great stereo sound from your laptop!  Logitech compact laptop speakers provide a robust, full stereo sound. You can also plug in headphones to listen to movies, music and games without disturbing others with a convenient built-in headphone jack.

Item:  LOG980000417
Price:  $22.98
List:  $35.00

#4.  Cross Edge Titanium Pen

Cross Edge Titanium PenThis isn’t you granddad’s Cross Pen. New Cross Edge Titanium features a stylish titanium barrel, has a larger size for comfort, and comes in a classic gift box.   Cross guarantees years of smooth writing, and at this price, you can’t miss with Dad or a Grad!

Item:  CROAT05555
Price:  $29.99
List:  $42.00

#3.  OIF Leather Desk Chair

OIF Leather Desk ChairThis leather adjustable desk chair with swivel and tilt is such a great deal it’s good for Dad to dress up the study, or perfect for the graduate who wants a comfortable economical chair for his desk.  Work in comfort and appreciate this incredible value.  Free shipping too!

Item:  OIFST4819
Price:  $85.99
List:  $139.00

#2.  Kensington Mini Battery Pack for iPhone

Kensington Mini Battery Pack for iPhoneThis is kind of for you too!  Ensure your student always has a charge for his iPhone so you can stay connected!  This unique battery pack keeps your iPhone or iPod  powered or charged whenever and wherever you need it. Extends play time up to 15 hours of music, 4 hours of video or 3 hours of talk time.  And, it’s small enough to slip in a pocket or stay attached to your device.

Item:KMW33459
Price:  $29.99
List:  $45.95

And the #1 gift idea for your Dad or Grad……

#1.  The Targus CityGear Miami Messenger Laptop Case is Awesome!

Targus CityGear Miami Messenger Laptop CaseThis lightweight case does everything, and at an incredible price.  It protects laptops up to 17.3”, has a removable mobile phone pouch, a hidden water bottle pocket, accessory storage, key clip, shoulder strap….and I’m just getting started.  An awesome case for a Grad or your Dad!

Item:  TRGTCG200
Price:  $31.99
List:  $69.99

Zuma offers congratulations to all the graduates out there, and also wishes a Happy Father’s Day to all you Dad’s.  It’s our hope this list makes their celebration just a little sweeter.  Enjoy!

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Zuma Office Supply Awarded Google Trusted Store Badge

(Austin, TX) April 28, 2014 – Zuma Office Supply, an online office supply store featuring personal service and low prices on office supplies, janitorial supplies and break room products, was recently selected to join the Google Trusted Stores program. To help shoppers identify online merchants that offer a great shopping experience, the Google Trusted Store badge is awarded to ecommerce sites that demonstrate a track record of on time shipping and excellent customer service.

When visiting the ZumaOffice.com website, shoppers can click the Google Trusted Store badge and see metrics on the store’s shipping and customer service performance.  Zuma now has an incredible 100% rating for excellent service and a 99% rating for on time shipping.

zuma-google-trusted-store“We are excited to receive the Google Trusted Store Badge as recognition for our outstanding customer service and delivery speed,” said Greg Pierce, President of Zuma Office Supply.  “We are in business to give back and help others, but to truly make a difference we have to grow into a sizeable company.  The Google Trusted Store Badge will help us attract new customers who have not previously shopped with Zuma because they can visibly see we provide fantastic service on top of our everyday low prices.”

As an added benefit, when a shopper makes a purchase at a Google Trusted Store, they have the option to select free purchase protection from Google. Then in the unlikely event of an issue with their purchase, they can request Google’s help, and Google will work with Zuma and the customer to address the issue. As part of this, Google offers up to $1,000 lifetime purchase protection for eligible purchases.

Google Trusted Stores is entirely free, both for shoppers and for online stores. The program helps online stores like ZumaOffice.com attract new customers, increase sales and differentiate themselves by showing off their excellent service via the badge on their websites.

Zuma Office Supply is an ecommerce office supplies retailer who provides over 48,000 various office products to businesses nationwide.  Through their website www.ZumaOffice.com, they provide next day nationwide delivery for most orders, and have a business model that donates over 50% of annual profits to ten awesome nonprofit organizations.  Zuma is headquartered in Austin, TX.

To learn more about Zuma Office Supply, visit www.zumaoffice.com, email customerservice@zumaoffice.com, or call toll free 877-473-4097.  To learn more about how Zuma gives back, visit www.zumaoffice.com/charities.

Contact:
Stephan R. Vonn
512-373-8079

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Zuma Office Supply Receives Austin Gives Award for Top Philanthropic Efforts

Community Program Recognizes Austin Companies that Give Back at Awards Event

(Austin, TX) January 28, 2014 – Austin Gives, an organization dedicated to recognizing and encouraging business philanthropy, awarded Zuma Office Supply for their outstanding efforts in giving back to the community.  The awards ceremony to celebrate and encourage citywide giving took place at the Four Seasons Hotel in Austin, and included community leaders, local businesses and the nonprofits they support.

John Paul DeJoria, co-founder of John Paul Mitchell Systems and Patron Spirits, was the keynote speaker, who spoke on the importance of business philanthropy in society.  Austin Mayor Lee Leffingwell was also a featured speaker, and Judy Maggio and Walt Maciborski, anchors for KEYE TV, were the event’s emcees.

“Most people have either time or resources to donate, and businesses are no different,” said John Paul DeJoria. “We contribute to make the world a better place to live, which makes everyone better, and in Austin, the generosity of local businesses makes this city a better place to live.”

ZUMA WINS CHARITABLE CHAMPION AWARD

Zuma Office Supply received the Charitable Champion Award for their support of nonprofits through monetary donations, and volunteered time.   Their business model is structured to donate a minimum of 50% of the company’s annual profits to 10 nonprofits each year, which are selected through a voting process completed by Zuma’s customers while shopping online.

Greg Pierce, President of Zuma, receives the Charitable Champions award at the Austin Gives event.

Greg Pierce, President of Zuma, receives the Charitable Champions award at the Austin Gives event.

Additionally, Zuma employee’s volunteer time through company-wide projects, which have included providing relief for those affected by the recent Austin floods and holiday food drives.  Zuma’s Capital Area Food Bank food drive at Vandegrift High School raised an amazing 2850 pounds of food which equals 2375 meals for hungry Central Texans during the holiday season.  In 2013, Zuma won 2nd place in the Capital Area Food Bank’s Small Business Challenge, and they also participated in the Salvation Army’s Shoe-In program which donated over 800 pairs of shoes and 2000 pairs of socks to school children in need of footwear.

“We believe that business has a unique opportunity to help others and create positive social change,” said Greg Pierce, President and co-founder of Zuma Office Supply.  “Volunteering and giving back to worthy charitable organizations adds immense meaning to our daily work lives.”  Pierce went on to say that Zuma practices a Conscious Capitalism business model, and when businesses give back it’s good for the community, good for employees, and ultimately good for the business itself.

As part of the award, Austin Gives donated $1000 on behalf of Zuma to the Austin Shelter for Women and Children, a shelter facility run by the Salvation Army.  Other Austin Gives award winners included eBay and Coffee Bean & Tea Leaf for their extraordinary charitable work in the community.  All three companies were recognized at the Austin Gives event.

Austin Gives - Business Giving Back

Other companies recognized by Austin Gives were eBay and Coffee Bean & Tea Leaf.

“I’m proud to support an organization that promotes the overall social and economic welfare of the city of Austin by encouraging local businesses to give back,” said Mayor Lee Leffingwell. “Austin Gives has achieved tremendous growth, and I look forward to seeing the success of this Austin community program continue for years to come.”

ABOUT ZUMA OFFICE SUPPLY

Zuma Office Supply is an ecommerce office supplies retailer who provides over 40,000 various office products to businesses nationwide.  Through their website www.ZumaOffice.com, they provide next day nationwide delivery for most orders, and have a business model that donates over 50% of annual profits to ten nonprofit organizations.  Zuma is headquartered in Austin, TX.

To learn more about Zuma Office Supply, visit www.zumaoffice.com, email gpierce@zumaoffice.com, customerservice@zumaoffice.com, or call toll free 877-473-4097.

ABOUT AUSTIN GIVES GENEROCITY AWARDS

The Austin Gives GeneroCity Award Program was created to recognize Austin businesses that are leaders in giving back to community-based, non-profit organizations. Each year, one small, one medium and one large business is recognized at the annual GeneroCity Awards celebration.  Award recipients are selected by a panel comprised of local community leaders, including Nikelle Meade of Husch Blackwell; John-Michael Cortez of Capital Metro; Olga Campos of U.S. Money Reserve; Denise Bradley of St. David’s Healthcare; and Bobby Jenkins of ABC Home & Commercial Services.

To learn more information about Austin Gives or to join the organization at no charge, visit www.austingives.net, email info@austingives.net or contact Debbie Johnson, executive director of Austin Gives at 512-517-9485.

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Zuma Office Gives Back – Local Company Donates Half Of Its Profits

By RICH KEITH
Four Points News
December 18, 2013 – Austin, TX

A former corporate VP built a national office supply business out of Steiner Ranch, which gives half its profits away to 10 selected charities.  “Zuma opened in December 2009 with the mission to give back to others, and do business the right way,” said founder Greg Pierce, who spent over 25 years in the office supplies industry.
One example of giving back is that Zuma hosted a Capital Area Food Bank donation site at Vandegrift High School over the past two months. Last week, it donated four pallets of food weighing some 3,500 pounds and representing 4,375 meals.
“Last year, we raised over 450 meals during the event,” said Pierce, who after years of dealing with the big box chains started working with a vision of building a business that makes a difference.  Zuma was created, inspired by the principles of a “Conscious Capitalism” business model, to offer an alternative to today’s office supply stores,” Pierce said.
Conscious Capitalism focuses on the purpose beyond profit. Making money is essential, but it is not the most important reason a business exists, Pierce said.  “I feel it’s businesses’ responsibility to change society by giving back,” he said.

Zuma raised over 5,000 meals alone this year for the Capital Area Food Bank.

Zuma raised over 5,000 meals this year alone for the Capital Area Food Bank.

Creating Zuma
In 2008, Pierce worked for office supply giant Acco Brands in Chicago, IL. He had been in the industry for 25 years and as a senior vice-president in marketing, he saw the future of the business moving quickly to the internet.
Pierce found a web designer, who soon quit after doing a first prototype. Not to be deterred, Pierce wrote a business plan in August 2008, secured financing and left his well-paying corporate job just months before the financial meltdown hit the markets.
“The banks failed to deliver their promised financing to us and they all pulled back,” Pierce said. However several factors converged, the first being his wife Carrie wanted to move back to Texas. “She was done with the Chicago winters.”
But it was tough to sell their house. “It was a big house but it had be devalued over $200,000 quickly and banks stopped making loans to buyers,” he said, noting they pulled all the strings including pulling out college saving 529 plan funds.  Meanwhile corporate job opportunities came to Pierce, and one was a high-level general manager job at a national firm. He interviewed for it but didn’t get it. “Ultimately it was a good thing,” he said.
Fast forward, the Pierce family ended up moving to Steiner in 2010.  “We moved here specifically to Steiner Ranch and particularly for our son Jackson to attend Vandegrift High School,” Pierce said.
Pierce got another web designer and ZumaOffice.com went live in January 2010. “But competitors had caught up between 2008 and 2010,” Pierce said. He used high-level contacts from his corporate career as a starting point. Still the company’s first month attracted only $1,500 in sales.  “We made a decision to reboot the website,” he said. Zuma improved their search engine optimization or SEO, their web design and marketing, doing much of the work themselves as money was tight.
One of Zuma’s competitive advantages is competing well against big box office stores.  “Our prices are better, 10 to 40 percent better than big box stores,” Pierce said. Customer service is better at Zuma with independent rating web sites giving Zuma a score of 4.93 out of 5, he added. Zuma offers next day delivery and delivery nationwide.  The company’s sweet spot is small business, home-office businesses, churches and non-profit businesses.
Zuma’s graphics and web design are handled in Austin while pricing analysis, public relations, and marketing are handled elsewhere. “We are the poster child for building virtual teams in a virtual online company,” Pierce said.

Giving Back to Charity
All along the business model has not changed: Zuma gives back half to charity.
Even when Zuma was not profitable, the company committed to giving a minimum of $500 to each of the 10 charities each year. “Actually we gave much more,” Pierce said. By the third year the company was profitable. Since 2010 Zuma has given over $25,000 to charities.

Big Brothers Big Sisters in one of the popular charities that Zuma supports that is really making a difference.

Big Brothers Big Sisters is one of the popular charities that Zuma supports that really makes a difference.

Zuma charities include Big Brothers Big Sisters of America, Save the Children, SafePlace, The V Foundation for Cancer Research (named for the inspirational former North Carolina State basketball coach Jimmy Valvano), The Salvation Army, Year Up (education for disadvantaged youth), Capital Area Food Bank of Texas, Fisher House Foundation (military families), Best Friends Animal Society and Prison Entrepreneurship Program (prison mentorship).
“We are making a difference, giving one half to charity,” Pierce said.  Zuma Office was one of four finalists in the Austin GeneroCity Awards for most philanthropic small business in Austin. The company won second place in the Capital Area Food Bank’s Small Business Challenge generating over 2,147 meals from their volunteer work, monetary and food donations.

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Holiday Gift Ideas – Our Annual Top 10 List!

Just in time for the holidays, here’s Zuma’s annual Top 10 List of great Gift Ideas for those folks who have no idea what to buy that special someone this Christmas. Of course there’s a strong leaning towards technology accessories, personal organization and office supplies, but you’ll be surprised at the unique gift ideas – all available at ZumaOffice.com.

Without further adieu, here are some truly creative gifts that everyone would love to find under the tree.

Zuma’s Top Ten Holiday Gift Ideas

10. Uniden Digital Wireless Video Surveillance System, 7″ LCD Monitor – View Item UNDUDS655

Easy-to-use, remote access and hi-res monitor.

Easy-to-use, remote access, and hi-res monitor.

Feel secure and enjoy peace of mind with this easy-to-use wireless surveillance system. Remotely access live video from up to four cameras anytime, anywhere via iPad®, iPhone®, Android™ Smartphones, tablets or PC.

9. Safco Stow And Go Cart, Compact with Telescoping Handle, Black – View Item SAF4054BL

Great for travelers. Light weight yet extremely durable.

Great for travelers. Light weight yet extremely durable.

This convenient cart holds samples, binders, supplies and more. It easily folds up, so it stows easily for airplane travel. Fits in overhead bins and under seats!

8. Fellowes Climate Control Back Rest, Gel Pack Heats & Chills , Black – View Item FEL9190001

Get real comfort with temperature control and back support. Gel lumbar pack conforms to individual users for flexible back support. Gel pack heats up or chills, and fits most office chairs.

7. Alera® Logan Series Mesh High-Back Swivel/Tilt Chair, Black – View Item ALELG41ME10B

Contoured mesh cushions for comfort at incredible price!

Contoured mesh cushions for comfort at incredible price!

Enjoy plush comfort and all-day support with contoured cushions and mesh fabric upholstery. Mesh fabric arm pads provide added comfort – all for under $120!

6. Victor® Smart Phone Charging Dock with Pencil Cup – View Item VCTPH750

Charges all Smart phones and tablets!

Charges all Smart phones and tablets!

Wow, a phone charger and pencil cup all in one. The Smart Charge Dock features a connector that fits your smartphone or tablet. A removable rubber bumper helps to accommodate devices with or without protective cases.

5. The “Office Space” Swingline Red Stapler – View Item SWI74736

That’s right – check out the stapler made famous by Milton and loved by thousands! It makes the perfect gift for the person who has everything, and priced under $20!

4. Fellowes Powershred 69Cb Deskside Cross-Cut Shredder, 10 Sheet Capacity – View Item FEL3343301

Get ultimate security with this cross-cut ultra-quite shredder. Features a Jam Proof system that prevents paper overloads, and shreds paper, staples, credit cards and paper clips.

3. Logitech Z130 Compact Laptop Speakers, 3.5mm Jack, Black – View Item LOG980000417

Perfect for students or for the office!

Perfect for students or for the office!

Perfect for students and under $25! Compact laptop speakers provide a robust, full stereo sound. Plug in headphones to listen to movies, music and games without disturbing others.

2. Improv Electronics Boogie Board Original LCD eWriter – View Item IMV85BLKA0002

Boogie Boards provide a writing experience just like pen and paper that erases with the touch of a button.

Boogie Boards provide a writing experience just like pen and paper that erases with the touch of a button.

This awesome eWriter features a revolutionary LCD that provides a writing experience that feels just like pen and paper. A great item to let kids write, sketch and draw!  Erase your image with the touch of a button. A cool alternative to memo pads, sketchbooks, and dry erase boards.

And the #1 Holiday Gift Idea is…

1. Samsill iPad Zipper Padholder With Magnetic Flap, Black – View Item SAM70600

Protects and secures your tablet, with magnetic flap for instant access!

Protects and secures your tablet, and features a magnetic flap for instant access!

A cool magnetic flap makes your iPad instantly accessible while providing secure protection. Designed for iPad or any other 10.1″ tablet. The padded cover looks and feels like fine nappa leather, all for under $45!

Make your holiday shopping easy on yourself, and shop online from the comfort of your own home or office.  These great gift ideas are sure to please, and go easy on your pocketbook too.  Happy Holidays!

by:  Stephen R Vonn

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Zuma Charity Update – Office Supplies That Give Back!

Zuma is committed to transparency regarding our charitable contributions by providing annual updates of our donations to the wonderful charities we support.  We believe that Business can create positive social change through giving back, and that is our “reason for being” as a company.

Sometimes we struggle with our donation updates and marketing message because in a sense they lack true humility.  They can focus too much attention promoting ourselves versus the charities and good work we aim to support.  However, as an independently owned business in an extremely competitive market like office supplies, we feel it’s necessary to communicate our mission to attract new loyal customers to spread the word about Zuma and help us grow.

The fact is if we don’t grow, we don’t give back.  If we do not drive solid profits, our mission to help others is not accomplished.  It is because of you, our loyal customers, that Zuma is able to exist and do our part to make the world a better place.  So, please view our giving back results as your success!

From the words of the writer Elizabeth Bibesco;
“Blessed are those who can give without remembering, and take without forgetting.”

OUR CUSTOMER VOTES:
Zuma’s Top Ten as Selected by Our Customers

  1. Best Friends Animal Society – Pets & Animals
  2. The V Foundation for Cancer Research – Cancer Research
  3. Big Brothers / Big Sisters – Children
  4. Salvation Army – Humanitarian Aid
  5. Save the Children – Children
  6. Fisher House Foundation – Military Families
  7. Capital Area Food Bank – Hunger
  8. SafePlace – Domestic Violence Support
  9. Year Up – Education For Disadvantaged Youth
  10. Prison Entrepreneurship Program – Prison Mentorship

DONATION UPDATE
Zuma has donated $24,281 to the 10 charities we support since our inception. Most new businesses take 3-5 years before they reach profitability due to the upfront investment, and Zuma is no exception.  However we made the decision as an executive board to stay true to our mission and donate a minimum of $5000 per year, ($500 per charity) even before we were profitable.  Although modest, fiscal 2012 was our first profitable year, and so our donations are now based on the preferences of our customers!

In relation to our true financial results, because of our commitment to give back from the start, we’ve donated many times over 100% of our profits.  And the great news is, now that we are in the black, these donations will grow substantially as we gain momentum.

We appreciate the loyalty of our great customers, the relationships we’ve developed with the charities we support, and look forward to doing good work together for many years to come.  Please tell a friend and other businesses about Zuma – you have no idea how much that helps our progress.  Should you have any questions regarding our charitable giving, the voting preferences of our customers, or just want to talk about giving back, feel free to email me at gpierce@zumaoffice.com.  Thank you for helping Zuma do good work!

By:  Greg Pierce

zuma_charities_new070113

 

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ZumaOffice.com Users Guide – Office Supplies Made Easy

Welcome to Zuma’s User Guide, a quick “How To” that will save you time, money, and make shopping for office supplies easy!  You will need an account to use many of these features.  If you don’t already have one Click Here, enter your email address, name, and password.  It takes less than one minute!

FAVORITES LIST

Create a Favorites List for frequently ordered items so you don’t have to search for your favorite products each time.  To add an item to Favorites, just click the “Yellow Star” below each product image.

To view your favorites, log-in and click “Your Favorites” at the top of the page.  Or click “My Account” in the top yellow bar of our site.

02-Favorites-in-Navigation

To quickly add items to cart, click the Favorites link in the left column, check the box of the items you want to order, enter the quantity and click “Add to Cart”.  Done!

03-Favorites-List

QUICK ORDER FORM

If you know the sku numbers of the products you’d like to order, this is a nice time saver!  Click “Quick Order Form” in the Customer Service Block on the home page.

04-Quick-Order-Forms

Enter the sku number, hit “tab” and enter the quantity.  Hit “tab” again and continue.  Once you’re done, click “Add Selected Items” and you will see all items in your cart.

05-Order-Amount

SAVE YOUR CART

Saving your cart lets you build orders over time.  You can start an order with items you know you need, then come back and finish it later.  This helps you build orders over $75 for free shipping, and ensures you never forget an item you need.  Just add items to cart and click the “Save Cart” red button on the Cart page.

06-Save-Cart

Then, name your cart and click “Save”.  You can have multiple Saved Carts for different locations or departments.

07-Cart-Name

To retrieve your cart, log-in and click the “Saved Carts” link on the left side of the Account Dashboard.  Click the “Load Cart” arrow to open your saved cart, and you can make changes, or place your order.  Remember, each time you update your cart you must click Save Cart again.

08-Saved-Cart

VIEW ORDER HISTORY

To see what you’ve ordered before, or to find items to load in your Favorites List, you can view Order History.  Log-in and click the “Order History” button on the left side of the Account Dashboard.  To view an order just click the pencil.

Cool feature…want to place the exact same order again?  Click the little shopping cart button to the right, and what was on that order is automatically loaded to your cart!  

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ITEM DELIVERY ESTIMATES

Most items are delivered the next business day.  However, some large, more expensive items may have longer lead times because they ship by freight carriers.   Also, we ship some products direct from the manufacturer to save you money, which can mean longer delivery times.  Check the shipping icons on each product page for the estimated delivery time.

These icons show on the right side of each product page.

These icons show on the right side of each product page.

ADDING ADDITIONAL USERS

To add new users to your account, log-in and click the “Manage Users” link on the left side of the Account Dashboard.  Click “New” to create a new user.  You can require the new user to have orders approved, and you can set up budgets for those users if you’d like.  It’s very easy!

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EMAIL SPECIALS & COUPONS

We always have great money saving emails with awesome gift cards, price discounts, and FREE products.  You can sign up for our email newsletter at the top of any website page where it says “Newsletter Sign-Up”.  Because we value your time, we never send more than two email specials per month. 

To see our available Coupon Codes Click Here.   Or go to our blog at officesuppliesblog.zumaoffice.com and click the Coupon Code tab.

To see all the Manufacturer Rebates available, click the link in our customer service block.  Or, if you see a green $ icon on the product page, click it and that takes you directly to the manufacturers rebate flyer.

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Remember, we are here to serve you.  You’ll find when you call Zuma an actual person answers the phone who is ready to help you find what you need and answer any questions.  Trust Zuma to help you do good work.  That helps us Do Good Work through donating over half our annual profits to great charities that make a difference!

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Swingline Back-To-School Sweepstakes – Win $250 Gift Card and Free School Supplies!

Check out Swingline’s new Back-to-School sweepstakes where they are giving away a $250 gift card to help you get ready for Back-to-School.  They’re also throwing in a backpack filled with all kinds of cool and colorful school supplies including the always popular red stapler from “Office Space” fame.  Zuma thought you’d love to see fun ways to save this coming BTS!  Hurry — Sweepstakes entry ends August 30, 2103!

Click this picture to see all the details and enter the sweepstakes!

Click this picture to see all the details and enter the sweepstakes!

You can also click this link to view all the details – http://www.swinglineblog.com/08/win-250-for-back-to-school-more/.  Enter now and good luck!

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